![]() *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. If Sawnee would have advised otherwise the I would have handled this in a different way, but they said I could just pay online and it would be deleted. Sawnee receiving payment implies If the original creditor, such as a credit card issuer or mortgage lender, is handling the debt collection, then your payments **** go to the original creditor. CBA had no involvement in the transaction yet refuses to remove the incorrect information from my credit file and they do not have a license to collect a debt from south carolina consumers. In any event, Sawnee the original creditor was paid after discussions with Sawnee. Sawnee did indicate that they had records of phone conversations with Credit Buerau Associates, however had no recollection of calls with Sawnee to resolve the matter. The 3rd party collection agency **** contact the individual concerning the collection of a South Carolina residence (the debt was generated in Georgia). Sawnee EMC does not have rights and/or access to the phone calls of the 3rd party collection agency and did not indicate they have the records. Either yours or the debt collector is fine. Please forward your documentation, also do you have a license to colledt a debt of south carolina residence, please forward as well. In fact it is very interesting that they have no records of numerous calls directly to Sawnee, however can claim they have all the call records from the debt collector. And Sawnee certainly has no understating that if the original creditor is paid the third party reporting company cannot report as it is not their debt. The response did not answer the question why a monopoly utility company would have any incentive to not remove any false information on a credit file. (The consumer indicated he/she DID NOT accept the response from the business.) ****** stated the credit reporting event should be removed since he paid the balance to $0.00. ****** and explained the time line of events which caused the account account to go delinquent, be sent to the collection agency and the steps the collection agency took to settle the debt prior to the credit reporting process. You can also report an outage directly to Sawnee.ĭisplays facility and payment dropbox locations on a map interface.Sawnee EMC contacted Mr. Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.ĭisplays service interruption and outage information. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. ![]() Navigate graphs quickly using an intuitive gesture based interface.Įasily contact Sawnee by email or phone. View energy usage graphs to identify high usage trends. ![]() You can also view bill history including PDF versions of paper bills directly on your mobile device. Quickly view your current account balance and due date, manage recurring payments and modify payment methods. Members can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from Sawnee. Sawnee EMC provides members account management at their fingertips. ![]()
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